Hospitality Heroes

Spotlight: Robbie Knight, Bally’s Las Vegas

Bally’s casino cage clerk Robbie Knight “is easily the most compassionate person we know,” says her supervisor, “the kind of person who goes out of her way to help the less fortunate every day.” Knight is in this week’s Hospitality Hero Spotlight. 

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Hospitality Heroes

Spotlight: Michael Grenier, Paris Las Vegas

“Being able to help is his reward,” says the supervisor of Paris Las Vegas Bell Captain Michael Grenier, a 46-year veteran employee of Caesars Entertainment.

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Hospitality Heroes

Spotlight: Shavontae Avery, Caesars Palace

The “Hospitality Heroes” program honors employees who deliver superior customer service. Since the program began in 2008, nearly 600 “Hospitality Heroes” have been recognized in Southern Nevada. This week the spotlight shines on Shavontae Avery of Caesars Palace.

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