Hospitality Heroes

Spotlight: LJ Castrellon, The Mob Museum

LJ Castrellon has the skills, knowhow and passion to elevate the experience of each and every guest — and just as importantly, the dedication to make it happen!

READ MORE →
Hospitality Heroes

Spotlight: Ferdinand Bungay, The Signature at MGM Grand

Ferdinand — aka, Ferdi — is an exceptional team member. Every single day that he comes into work, he does it with a smile and a positive attitude. He ensures that each guest receives not only the best libation, but he also strives to provide impeccable service and (an) outstanding customer experience. He exemplifies what our ‘Show’ service standards are all about.

READ MORE →
Hospitality Heroes

Spotlight: Alexandria Sandoval French, Treasure Island Hotel & Casino

A cool California chick, Alexandria “Alex” Sandoval French began her career at Treasure Island as a bus person in Starbucks. About six months later, she was promoted to Starbucks fountain worker.

Alex has been described as a natural-born leader who leads by example and goes above and beyond expectations. Because of her hard work and attention to detail, Alex was recommended by the Starbucks district manager to be the sole trainer for the TI Starbucks team.

READ MORE →