Hospitality Heroes

Spotlight: Win Shigley, Aria Resort & Casino

Win began her security career with MGM Resorts International in 2008 as a construction security officer, where she demonstrated a high level of customer service and security acumen with every interaction and assignment. Because of her phenomenal performance, Win was promoted to security special events and projects supervisor in 2015.

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Hospitality Heroes

Spotlight: Brian Wosnig, Park MGM

When Brian Wosnig is serving, he is not delivering food, he is delivering experiences. Brian has a natural way of connecting with guests. Whether it is their first time to the restaurant or they are regulars, Brian leaves a lasting impression with his bright smile and always genuinely friendly demeanor.

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Hospitality Heroes

Spotlight: Michael Jannicelli, New York-New York

“What can be said about (table games dealer) Mike Jannicelli that hasn’t already been said by the many guests he helps every day? He is engaging, positive, fun and makes people smile even when he is taking their money!”

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