Hospitality HeroesSpotlight

SENSE OF CONCIERGE-NCY: From safety pins to marriage proposals, this concierge (and Hospitality Hero) happily fulfills any (legal) request

Any concierge can help you land a table at the trendiest restaurant in town or score tickets to the hottest new show. But if you’re looking to rent a stripper pole? For your hotel room?
That might require the particular talents of a Las Vegas concierge.

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Hospitality HeroesSpotlight

Spotlight: Aldy Reifer, MGM Grand Hotel-Casino

Says MGM’s Robert Harridge, of this week’s Hospitality Hero in the spotlight Aldy Reifer: “We are truly blessed to have such a genuinely kind and hardworking team member as Aldy. He makes our department, and hotel, better on a daily basis.”

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Hospitality Heroes

Spotlight: Alicia Gilbert, Excalibur Hotel-Casino

“Alice may be approaching 20 years with Excalibur, but her enthusiasm for her job makes it seem like it’s her first day. She demonstrates a passion for being on the sales floor and makes sure guests feel welcome and special.”

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