Hospitality Heroes

Spotlight: Maria Godoy, Luxor Hotel & Casino

Spotlight: Maria Godoy, Luxor Hotel & Casino

“Hospitality Heroes” is a program created by the Las Vegas Convention and Visitors Authority (LVCVA), in conjunction with the U.S. Travel Association’s National Travel and Tourism Week, celebrated annually in May. The LVCVA (which produces Las Vegas Newswire) and its tourism partners honor employees who deliver superior customer service. Since the program began in 2008, nearly 600 “Hospitality Heroes” have been recognized in Southern Nevada. This series spotlights the 2019 Hospitality Hero winners.

Hero: Maria Godoy

Employer: Luxor Hotel & Casino / MGM Resorts International

Position: Guest room attendant

Department: Housekeeping

Years in current position: 11

Years with the company: 11

Years as a Vegas resident: 24

Originally from: Michoacan, Mexico

Comments from Maria’s supervisor, Daisy Ramos:

“We are nominating Maria Godoy for the Heroes Award for continuously getting mentioned in our exceptional comments via our ‘Guestview Survey’ platform. Maria is a stellar employee who seeks to make our guests feel at home. She embodies all the qualities that a guest room attendant should. Despite her difficult duties, Maria maintains a high positive spirit and greets every guest with a big smile.

“Maria is always willing to extend a helping hand to co-workers when they are in need. She takes a lot of pride in maintaining her rooms and ensuring everything is impeccable. We feel very fortunate to have Maria on our team and we wish we had more like her. Maria is one of the reasons our guests continue to come to Luxor!”

 

 

 

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Las Vegas Newswire

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